Top 10 Assisted Living Facilities in Jacksonville, FL

With 22-miles of beaches, unparalleled recreation opportunities and year-round sunny weather, Jacksonville, Florida, has a lot to offer outdoor enthusiasts. While adventurous retirees may appreciate the fact that Jacksonville has the country’s largest urban park system, this Florida city also appeals to culture aficionados, thanks to its historic downtown neighborhoods and burgeoning local art scene.

Seniors account for over 12% of Jacksonville’s total population, and the city provides older residents with a variety of services. The Senior Services office hosts special events throughout the year, ranging from athletic tournaments to holiday festivities. The city is also home to 20 senior centers, which provide local seniors with health education, computer classes, shopping assistance and recreational opportunities. For seniors in need of travel assistance, the city of Jacksonville offers door-to-door transportation services on weekdays. Whether seniors are looking for exciting outdoor activities or supportive social infrastructure, Jacksonville has plenty of senior living options. This guide discusses our top 10 assisted living facilities that we think are the best in Jacksonville.

Cypress Village

image of Cypress Village

4600 Middleton Park Cir. E., Jacksonville, FL 32224
(904) 209-9466

Surrounded by a lush landscape and resort-style amenities, Cypress Village provides seniors with a luxurious, maintenance-free lifestyle. At this assisted living facility in Jacksonville, Florida, seniors can spend their days getting their hair styled at the on-site beauty salon, going for a swim in the pool or learning a new craft in the woodshop. Residents can also explore the facility’s outdoor amenities by taking a walk through the garden or going fishing at the lake. Many residents can enjoy lakeside views from the comfort of their apartments, which range in size from cozy studios to spacious garden homes. Common apartment amenities include covered patios, spa-inspired bathrooms and attached garages.

What Customers Like

Many reviewers laud that Cypress Village does a great job with social activities, holiday celebrations, and just generally recognizing special occasions. Dana says, “My mother is thriving with the mental stimulation.” The staff is caring and residents report that they feel “like family” at this facility. 

What Customers Don’t Like 

Although the reviews are generally glowing, some reviewers lamented that the facility seems short-staffed and that staff members are sometimes unable to give specialized attention or care to residents as quickly as they would have liked.

Brookdale Atrium Way

image of Brookdale Atrium Way

9960 Atrium Way, Jacksonville, FL 32225
(904) 724-4726

At Brookdale Atrium Way, seniors receive quality care in a highly social environment. This continuing care facility in Jacksonville offers a diverse array of activities, events and amenities, ranging from off-site shopping trips to billiards matches in the game room. The facility’s most notable feature might be its atrium, with its lofty skylight and garden-lined pool, but seniors can also socialize in the fireside living room, fitness center or arts and crafts studio. Seniors have time to enjoy these amenities thanks to the community’s concierge, therapy, banking and home maintenance services. Resident safety is enhanced via security gates and emergency call systems, and the continuing care system gives seniors access to skilled nursing, memory care and physical therapy as their needs change.

What Customers Like

Reviewers rate the transportation options and food offerings at Brookdale Atrium Way very highly. Irene says, “The food is the best food I have had in a long time. They have an always available menu which is very easy and convenient.” As a bonus, the facility is pet-friendly!

What Customers Don’t Like 

Although the reviews are largely positive, some reviewers comment that the staff can be slow to respond to their loved ones when they press the call button. Some chalk that up to a short-staffing issue.

Wyndham Lakes

image of Wyndham Lakes

10660 Old Saint Augustine Rd., Jacksonville, FL 32257
(904) 302-9685

Nestled in the tranquil Mandarin neighborhood of Jacksonville, Wyndham Lakes combines appealing ambiance and senior-friendly amenities. We included this progressive care campus on our list because it’s home to an outpatient location of Brooks Rehabilitation, which provides residents with the latest rehabilitation solutions. Alongside these unique health care services are engaging community amenities, including wildlife-friendly water ponds, indoor walking paths and a movie theater. Seniors gather for nutritious daily meals in the facility’s four different dining areas, and they live in apartments equipped with various features, such as granite kitchenettes, walk-in closets and screened patios.

What Customers Like

Residents in this facility enjoy a variety of activities and report that they feel happy. Sherida says  of Wyndham Lake, “Beautiful Community all on one level! Wonderful and friendly staff.”

What Customers Don’t Like 

Although this was not a common theme, some reviewers have noted that management at this community has a tendency to show up late to scheduled meetings, which can of course cause some stress for families of residents. Some also report seeing spiders in residents’ rooms.

Camellia at Deerwood

image of Camellia at Deerwood

10061 Sweetwater Pkwy., Jacksonville, FL 32256
(904) 519-1034

Camellia at Deerwood prioritizes whole-person wellness. This senior living community is located in southeast Jacksonville, near Jacksonville Zoo and Gardens and the Pointe Vedra Beach golf course, and residents are encouraged to embrace new hobbies and friendships on- and off-campus. The facility offers a number of stimulating amenities, ranging from the outdoor swimming pool to the well-stocked library. To promote physical well-being, Camellia at Deerwood provides an all-inclusive dining program, regular fitness classes and mobility-boosting therapy programs.

What Customers Like

Reviewers say the community is well-taken care of and that it offers great and diverse amenities for senior residents. Peter writes, “Friendly staff who seem to really care about residents.”

What Customers Don’t Like 

Not all reviewers say the food is bad, but some contributors complain that the meals offered at Camellia Deerwood seem to be mass-produced frozen food that residents do not like.

The Windsor at Ortega

image of The Windsor at Ortega

5939 Roosevelt Blvd., Jacksonville, FL 32205
(904) 323-3281

Located in a sunny Jacksonville enclave, the Windsor at Ortega is an assisted living community that provides residents with a welcoming environment and individualized care. We included this assisted living community on our top ten list because each resident receives amenities and services tailored to their needs. This includes the facility’s companion program, which supports seniors with socialization, hobbies, shopping and personal care. Other tailored services include medication and mobility assistance and specialized diets. Seniors can also participate in a diverse array of enriching activities, ranging from yoga classes in the fitness rooms or gardening activities on the landscaped grounds.

What Customers Like

Reviewers note that The Windsor at Ortega often has a waitlist because of how great the services and care are. Jim writes, “Most importantly, the people, from top down, were caring and compassionate and loving. I cannot say enough good things about the Windsor.”

What Customers Don’t Like 

Some reviewers lament that the staff seems over-extended in their duties. They are responsible for help managing the day to day care of residents while also manning the kitchen and preparing food.

Brookdale Avondale

image of Brookdale Avondale

4455 Merrimac Ave., Jacksonville, FL 32210-1814
(904) 389-5959

Brookdale Avondale is a charming assisted living community in a residential area of Jacksonville, minutes from Roosevelt Square shopping mall, UF Health Jacksonville hospital and Boone Park. Seniors live in cozy studio apartments that are housed within a single-story building designed for safety, comfort and privacy. To further enhance the residents’ welfare, the facility is equipped with a 24-hour security system and keypad entry. Social bonds are forged in Brookdale Avondale’s homey communal spaces, which include a fireside living room, a library and a porch that looks out on manicured lawns.

What Customers Like

Reviewers say staff with Brookdale Avondale are compassionate, skilled, and dedicated to helping residents live happy and healthy lives. Debbie writes, “The staff is so wonderful! They go above and beyond to make people happy. You can tell they really care.”

What Customers Don’t Like 

This is not common, but some reviewers say that the channels of communication at this facility could be more open and transparent for families. Despite this, reviewers largely say their loved ones were well taken care of.

Sunrise of Jacksonville

image of Sunrise of Jacksonville

4870 Belfort Rd., Jacksonville FL 32256
(904) 257-1483

Sunrise of Jacksonville is located in the heart of the city, nearby I-95, St. Johns Town Center and the Jacksonville Zoo. While this central location is certainly convenient, this assisted living facility is included on this list because of its first-rate architecture, which balances aesthetic appeal and accessibility. The mansion-style facility is surrounded by three acres of well-maintained grounds, which residents explore via walking paths or gaze out at from the second- and third-floor balconies. The building is also equipped with a myriad of accessibility features, ranging from low-vision accommodations to secure memory support spaces. Sunrise of Jacksonville also partners with St. Vincent Hospital and Mayo Hospital to provide residents with immediate, high-quality health care.

What Customers Like

The kindness, supportive nature, and level of encouragement that comes from the staff at this facility largely fuel the positive reviews. Reviewers also appreciate how many activities their loved ones can enjoy. Pamela says, “My mom is more engaged socially, instead of sitting in her room all day.”

What Customers Don’t Like 

Some reviewers say the hospitality at this facility could be better, and that residents would benefit from more individualized attention and quicker care. It’s important to note that many reviewers left feedback that suggests the exact opposite is true.

Brookdale Southside

image of Brookdale Southside

9601 Southbrook Dr., Jacksonville, FL 32256
(904) 641-7501

At Brookdale Southside, residents receive assisted living, independent living or memory care services in a luxurious, engaging setting. The facility is located in the Bay Meadows area of Jacksonville, a quiet neighborhood that gives residents easy access to St. Vincent Hospital and Southside Square Shopping Center. To help seniors lead independent, hassle-free lifestyles, this community has implemented a number of safety systems, including a daily check-in, an on-site pharmacy and emergency response buttons installed in every room. Seniors can use their free time to exercise in the fitness center, explore the courtyard and garden or cast a reel at the fishing pond.

What Customers Like

Reviewers love that Brookdale Southside offers activities to accommodate the needs and preferences of all senior residents. David says, “The entire team is professional and very attentive. I couldn’t be happier with my choice to be here.”

What Customers Don’t Like 

Some reviewers expressed concern about facility management and food services, although others have specifically said they appreciate the staff, how professionals they are, and the way the facility is run.

Atria Park of San Pablo

image of Atria Park of San Pablo

14199 William Davis Pkwy., Jacksonville, FL 32224
(904) 337-6834

With its 24-hour care services, bustling social calendar and proximity to beaches, Atria Park of San Pablo is an ideal retirement community for seniors embarking on well-rounded retirements. All residents receive compassionate, round-the-clock care from the attentive staff, and the Life Guidance program is used to support memory care residents. Living options range from studios to spacious suites, with some equipped with in-room kitchenettes and walk-in closets.To make life easier for seniors, Atria Park also takes care of housekeeping, transportation and medication management.

What Customers Like

Reviewers lauded the staff Atria Park of San Pablo. The terms happy, compassionate, and caring are echoed again and again. Melissa says, “As a critical care nurse my standards for a facility for my aunt were extremely high and Atria San Pablo has not only met but exceeded all of my expectations.

What Customers Don’t Like 

The reviews of this facility were generally glowing, but some commenters say the facility is a bit understaffed. Nevertheless, David writes, “Daily basic care is sometimes overlooked due to not enough staff available. Let me be clear the Caregivers are great, well trained and very caring for the memory care patients.”

HarborChase of Jacksonville

image of HarborChase of Jacksonville

3455 San Pablo Rd. S., Jacksonville, FL 32224
(904) 800-4497

At HarborChase of Jacksonville, they strive to create meaningful moments. This bed-and-breakfast-style living community offers a Life Enrichment program, which includes 21 engaging activities, and it abides by a Best Day ethos, which prioritizes personal preference and engagement. On-site health services included trained nursing care, physical therapy and medication management. This pet-friendly facility is also home to a party space, a beauty salon and a fitness room.

What Customers Like

Reviewers say HarborChase of Jacksonville truly provides a “home-y” feel for residents. Dave writes, “Their whole team goes above and beyond for their residents and it truly feels like a fun and inviting home atmosphere!”

What Customers Don’t Like 

Certain reviewers lament that communication between families, staff, and residents can be a bit rocky and unclear. Others say that some of the staff aren’t as attentive to the residents’ needs as they should be.

Is Jacksonville the Right Choice for You?

Boasting beachside views and a slightly below average cost of living, Jacksonville may be an affordable retirement option for seniors. The monthly median costs of assisted living facilities are slightly higher than the national average, but this may be offset by below average costs for health care and groceries. When combined with Jacksonville’s natural beauty and cultural amenities, this North Florida city may be the right retirement choice for you.